Repeat prescriptions require 48 hours notice (not including weekends or bank holidays).
Repeat prescription forms/slips are obtained from our dispensary. You may also like to register for on-line repeat prescription ordering (over 16s).
For safety reasons we cannot take requests for repeat prescriptions over the phone.
For instructions on how to register please ring our receptionist.
The Dispensary will only take calls from 14:00 - 17:30 for any prescription related queries.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
This practice has the benefit of a fully stocked dispensary for all patients who live further than one mile from a chemist.
- Monday to Friday: 08:30 - 12:30 / 14:00 - 17:00
- Closed daily between 12:30 and 14:00
For any dispensary related queries, please only ring between 14:00 – 17:00.
Acute prescriptions are dispensed when issued. If you think you may need a prescription, please make an appointment to see your doctor.
Asda Pharmacy, South Church Road T: 01388 600210 (09:00 - 18:00)
Boots Pharmacy, St Helens Auckland T: 01388 665183 (09:00 - 17:30)
Lloyds Pharmacy, Sainsbury’s @ St Helens Auckland T: 01388 605204 (09:00-17:00)
Tesco Store Pharmacy, St Helens Auckland T: 0345 026 9626 (09:00 - 18:00)
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.