eConsult
Page last reviewed: 13 November 2025
Page created: 09 June 2021
Page created: 09 June 2021
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!!!DO NOT USE THIS IF YOU NEED URGENT ATTENTION !!!
Non- urgent issues only. Ring Practice , NHS 111 / 999 IF URGENT !!
eConsult is a platform that allows you to seek self-help information from the NHS, through your GP Practice or surgery website. Services include self-help information, advice or help from local services which may be appropriate for your condition, such as self-referral services or help from your local pharmacy.
eConsult also allows you to seek advice online for NON -URGENT ISSUES ONLY or if you need general or administrative advice.
eConsult is for non-urgent medical advice, queries, and appointment requests only.
Do not use eConsult for medical emergencies or urgent health problems.
If you believe your condition is serious or life-threatening, please call 999 or go to your nearest Accident & Emergency (A&E) department immediately.
For urgent but non-life-threatening issues, please contact NHS 111 (available 24/7) or your GP practice by phone during opening hours.
eConsult submissions are reviewed during normal surgery hours only and may take up to 2 working days for a response depending on capacit and other emergencies that affects practices on a daily basis.
By using eConsult, you confirm that your request is not an emergency and that you understand these terms.
Click on the image opposite to access the system.